Top 10 RCS Messaging Service Providers in India

Are You Looking for Top RCS messaging service providers in India that are gaining popularity among businesses? The messaging service RCS stands for Rich Communications Services, a popular solution for organizations. It has become an essential tool for enterprise communication across India, offering advanced engagement, multimedia content sharing, and good customer service.

Currently, businesses are expanding to use advanced communication technologies to improve their business processes. RCS messaging service in India has achieved business messaging traffic more than other solutions.

The research says in 2025, it will have the business traffic around 50 billion messages, a 50% enhancement from 2024. 

The article will outline the top 10 RCS messaging service providers in India. The RCS chat service providers in India will be a way to help businesses to get success. Let’s go check all of them!

What is RCS Messaging Service?

RCS messaging is an advanced version of normal text messaging, which companies and clients can use to send rich text messages including images, videos, and also files. These messages can be sent by native messaging applications on mobiles.

It works as a two-way messaging for businesses due to its creative customer interactions -similar to WhatsApp used to drive sales. Although RCS messaging services in India are often used by non-business users, more traction and revenue possibilities would be achieved from businesses, the experts said. 

Meta has received over 200 million WhatsApp business users per month worldwide, and a huge amount of customers are businesses. The number of RCS messaging services in India used by the business is less; hence can not share the exact ratio.

RCS messaging service providers in India are the medium that offers many businesses to utilize this service and make their business grow in a competitive world. By integrating communication apps with this messaging solution, organizations can effectively manage customer queries. 

It works across every network and mobile device. The features integrated with this messaging solution like multimedia, security, and reliability. Hence all sizes of companies leverage the service to improve customer satisfaction.

Top 10 RCS Messaging Service Providers in India

India’s best RCS service providers have used the technology to provide secure, creative, and rich multimedia capabilities for industries. The best messaging service involves verified sender profiles, creative buttons, and media attachments. 

Service providers highlight secure, efficient, and committing messaging with RCS. Thus, have a glimpse of the best RCS chat service providers in India shaping the business landscape.

1. GetItSMS

GetItSMS is a versatile RCS messaging service provider all around India scaled for enterprises. These providers aim for end-to-end solutions, from message personalization to real-time customer support and multimedia abilities. 

The chat service provider GetItSMS collaborates with the business to help them with creative and engaging messages delivered to customers. This messaging service is more innovative than traditional SMS messaging. 

A list of features associated with platform usage quality media sharing, WhatsApp chatbots, and quick real-time support. GetItSMS helps multiple businesses to enhance customer service and conversion rates. It can be effortlessly integrated with existing business systems, giving secure, robust communication to make clients interact in a more customized manner.

Features:

• Interactive Chatbots
• Real-time Customer Support
• Whatsapp automation
• WhatsApp broadcasting
• Personalized Messaging

Pricing: Cost is not listed publicly. Contact the sales team.

2. 99SMSService

99SMSService is a global RCS messaging service provider in India. It transformed the way of business communication, marketing, customer service, and traditional marketing with such a new conversational platform. 

Implementing a modern messaging service improves client engagement, allowing them to send images and videos, track locations, send route maps, links, audio messages, and profit with advanced security or analytics features.

Expertising in omnichannel solutions, 99SMSService supports industries to engage with consumers via SMS, Voice, Email, and RCS messaging as well. The services offered improve customer satisfaction, simplify messages, and increase business sales.

Specializing in many industries such as e-commerce, healthcare, banking, and finance with creative or secure solutions for good customer service.

Features:

• Customized Messaging
• Official WhatsApp Business API partner
• 2-Way Messaging
• Omnichannel platform
• Creative Whatsapp message templates
• WhatsApp chatbot integration
• 24/7 customer support
• RCS Business Messaging

Pricing:  Contact the team to know basic plan pricing.

3. EasyWaySMS

Speaking of the next RCS chat service provider in India; EasyWaySMS, a global conversational platform, presents industries with so many messaging solutions like RCS, SMS, video, and voice. The RCS messaging service of this platform allows them to send impressive, rich media messages such as images, videos, and buttons to consumers. 

EasyWaySMS empowers businesses to boost customer engagement, deliver customer support, and create relationships to support through modern messaging tools.

Features:

• Branded Messaging
• Rich Media Support
• Interactive Buttons

Pricing: The price of EasyWaySMS RCS messaging service is based on business requirements. To know more about it, contact them directly for a quotation.

4. Messagedly

Messagedly is a top RCS messaging solution provider supports enterprises with communication improvement with rich, engaging messages. The RCS messaging solution allows businesses to share secure, branded messaging with videos, images, and other files with a more engaging experience than traditional messaging SMS. The solution introduced is to establish trust, keep engagement easier, and foster customer satisfaction.

Features:

• Verified Sender IDs
• Larger File Sharing
• Read Receipts
• No-Code WhatsApp Chatbot

Pricing:  Pricing starts at $0.0078 per message sent.

5. Twilio

Twilio is an advanced RCS messaging solution assisting businesses in having impressive and engaging communications with their customer list. Delivering such amazing features, including branded sender IDs, rich media, and attractive CTA buttons, this modern messaging service streamlines standard SMS. Strong customer engagement could be simplified by organizations offering more customized and innovative services.

Features: 

• Branded Sender IDs
• Rich Media Support
• Interactive Buttons

Pricing:

• Basic Messages (up to 160 characters): Charged at the same cost as SMS.
• Rich Content Messages: Costing varies; contact Twilio for details.
• Volume Discounts: Available as usage scales.

6. ControlHippo

A top-notch and leading RCS messaging service provider, ControlHippo comes to help businesses enhance their engagement with RCS. Businesses can share creative, innovative, and media-rich content through RCS directly to buyers without having extra applications.

This makes customer communication easier and more navigated. Abilities such as reading receipts, typing indicators, and high-quality media sharing make sure for better engagement and seamless conversation.

Features: 

• Interactive Elements
• Branded Messaging
• High-Quality Media Sharing
• Cross-Platform Compatibility
• Real-Time Interaction
• Support for E-commerce Features

Pricing:

• Basic Plan: Free for up to 3 users.
• Bronze Plan: $20 per user/month (billed annually).
• Silver Plan: $28 per user/month (billed annually).
• Gold Plan: Custom pricing (contact for details).

7. GupShup

Offering Rich Communication Services (RCS), Gupshup enables business conversations. Its RCS messaging solution allows companies to transform rich, creative messages to shoppers and fosters engagement and customer experience. With more than 1 billion active RCS users worldwide, Gupshup stands for supporting high-resolution media sharing, read receipts, and interactive buttons. That’s why it’s a valuable tool for industries targeting to connect with users effortlessly.

Features: 

• Read Receipts
• Typing Indicators
• Interactive Buttons
• Official WhatsApp Business API

Pricing: 

• Standard message fee: $0.001 per message.
• WhatsApp price structure is a conversation-based fee, billed at actuals.

8. Infobip

Infobip is a top RCS service provider that facilitates rich, interactive messaging between companies and their clients. Businesses may send branded messages with buttons, graphics, and fast responses using Infobip’s RCS messaging service. Customers may have more meaningful interactions more easily as a result, which enhances customer satisfaction and increases communication effectiveness. The platform from Infobip simply interacts with current systems.

Features:

• Rich, branded, two-way conversations
• High-resolution media sharing
• Creative message templates

Pricing: The RCS messaging price at Infobip is customized depending on the particular business demands and usage volumes. For more information in depth, good to get in touch with the team directly.

9. MessageBird

Helping the business with high-quality communication, MessageBird, a popular RCS service provider, uses interactive messages. The RCS technology of MessageBird sends messages, including images, buttons, and other multimedia components, to make the communication more engaging. It provides global services to reach clients worldwide. The tool delivers real-time, customized services to businesses by fulfilling their demands.

Features: 

• Two-Way Messaging
• Multimedia Support
• API Integration

Pricing: 

• Begins at $0.008 per outbound SMS message.
• Free for inbound SMS messages.
• $0.50 per month for a dedicated number.
• $0.010 per LOOKUP + HLR request.
• $700 per month for a dedicated short-code phone number.

10. ZixFlow

Last but not least, ZixFlow, an RCS messaging service, allows businesses to send rich, engaging, and creative messages through messaging apps on customers’ phones directly. The service improves customer satisfaction by linking abilities such as high-definition images, action buttons, and videos to communication methods. ZixFlow helps organizations develop more customized and effective marketing campaigns with RCS services.

Features: 

• High-Quality Media Sharing
• Interactive Buttons
• Automated RCS Chatbot

Pricing:

• Free: $0/month; includes essential features.
• Starter: $39/month (billed annually); adds WhatsApp & RCS channels.
• Growth: $74/month (billed annually); includes advanced automation.
• Business: $139/month (billed annually); offers full CRM access, engagement cadence, and dedicated account management.

Benefits of RCS Messaging Services

RCS messaging service in India best-fit business demands and profits them in many ways. We have talked many times about the advantages of using RCS messaging for business communications to send native experience, simplicity, urgency, and quick readability. Verified business messaging checkmarks and full brand recognition give confidence in users.

Below are the key advantages of using RCS service for business communication:

1. Improved branding

RCS messaging with business integrates branding elements like logos colors to provide more visual representation and branded experience for clients. This kind of branding consistency is not available in traditional SMS.

2. Read receipts and delivery update

For business communication, the RCS messaging service in India provides read receipts and delivery updates, enabling the sender to know while their messages are being delivered and read. Such a feature is not available in standard SMS and gives businesses valuable information about the effectiveness of communication.

3. Conversational behavior

RCS messaging guides businesses with conversational messaging as well and creates a more natural and fluid conversation experience. This is in terms of the linear and static nature of traditional SMS.

4. Rich media content

Effective elements like images, videos, audio, carousels and buttons are included with RCS messaging solutions. It is a more engaging and visually appealing service, unlike traditional SMS, which is limited to simple text.

5. Enhanced user experience

The helpful feature of this technology is to offer an enhanced user experience. Clients can experience visually appealing messages with multimedia files that make the message an impressive and satisfying conversation environment.

6. Scaled with advanced messaging features

A popular messaging application, RCS works best with features in tune with regard to contemporary messaging requirements. This advantage gives a seamless experience for customers aligned to messaging solution abilities.

7. Universal RCS profile

To guarantee a uniform experience across all networks and devices, the GSMA’s Universal RCS Profile attempts to standardize the features and capabilities of RCS. Interoperability and a wider reach are encouraged by this standardization. 

8. Preferred actions and creativity

RCS messages may contain interactive elements like actions and suggested responses. Compared to traditional SMS, users can react with one tap, making the interaction more convenient and easy to use.

Frequently Asked Questions

Q1. Which network carriers support RCS?

A. Carriers that support RCS in India are BSNL, Vodafone-Idea, and Airtel. With RCS, these carriers provide modern messaging features such as group chats, high-resolution media sharing, and read receipts.

Q2. What is the RCS messaging service?

A. RCS messaging is an advanced version of normal text messaging, which companies and clients can use to send rich text messages including images, videos, and also files. 

Q3. How does RCS messaging differ from traditional SMS?

A. RCS messaging provides read receipts and delivery updates, enabling the sender to know while their messages are being delivered and read, but standard SMS does not. Also, it has the ability to send multimedia content in messages too.

Q4. How to deploy RCS messages?

A. RCS messaging, along with business, works for many scenarios, from shipment tracking and fraud alerts to promotions, 2-factor authentication, etc. The service deploys within consent and promotional rules, making sure of responsible and effective conversation.

Q5. Who is the reliable RCS messaging service provider in India?

A. Getgabs is a versatile RCS messaging service provider all around India scaled for enterprises. These providers aim for end-to-end solutions, from message personalization to real-time customer support and multimedia abilities. 

Conclusion

Going with the right RCS messaging service provider in India is important to enhance customer conversation and interactions. That is not important if you’re searching for creative messaging, high-quality multimedia content sharing, and customized customer experiences. These top RCS chat service providers will ease the business workflow to meet many business demands.

From cost variation to simple navigation and reliable support, the providers ensure smoother and more effective customer interactions. Just check the features, pricing, and reliability of platforms carefully to implement for your business.