Want To Send Bulk SMS?
If yes, then test our service for FREE.
Get a 1 Month Free Trial of WhatsApp Business API
Content is king for any business marketing because, without an impressive message, the audience cannot engage with the business. Having a well-planned WhatsApp content marketing strategy will boost your business sales.
Sending a message like ‘Hello we are offering a 10% discount on our product’ will catch the audience’s attention but not that much. Instead of sending them a message like ‘Hey looking to buy your favorite product, what are you looking for? Come and get your branded item at just the lowest price with 30% off. Sending this type of message will create excitement in the audience and make them shop with your business.
One effective way that has gained popularity recently in content marketing is WhatsApp.
Then, dive into the complications of using WhatsApp content marketing strategies to strengthen your content marketing approaches. And how it delivers a seamless marketing approach that can turn your business target and retention.
Business Goals of Content Marketing
Content marketing is just beyond creating content. It’s a planned strategy for building and sharing valuable and compelling content materials. The aim? To grab the particular audience engagement and motivate them to leverage your products and services.
It allowed us to seamlessly market the blog posts, services, videos, live streaming, products, and podcasts by integrating multiple marketing channels. The platforms can influence marketing. But have you ever thought about WhatsApp content marketing between these platforms?
At the beginning of 2024, these prominent mobile social tools boasted a staggering monthly user base of two million, targeting important regions in the United States, like Brazil and Mexico.
Other important players in this field include WeChat, which connects more than 2 billion users, and Facebook Messenger, which has a global reach of around 980 million. Integrating a well-crafted content marketing strategy over WhatsApp can increase the chance of customer conversions and interaction.
Benefits of Applying WhatsApp in Content Marketing
Involving WhatsApp business as a part of your content marketing strategy allows you to extend the target to a worldwide audience. 55% of companies globally use WhatsApp to expand business sales. With 98% of WhatsApp message open rates, the platform simplifies local and global dialogue with users while delivering content without limits.
- WhatsApp is a digital program that promises high levels of engagement because of its widespread use and instantaneous contact.
- WhatsApp offers a private, safe communication environment. Keeping your conversations with clients private establishes credibility with your audience.
- WhatsApp content marketing increases the effectiveness of real-time support and customer service. You may respond quickly and directly to consumer questions, concerns, and feedback, guaranteeing client retention and pleasure.
- Businesses may broadcast messages to an infinite number of stored and unsaved contacts using the WhatsApp Business API, which is a great way to advertise updates or new content.
One of its impressive features, the WhatsApp chatbot, allows automated conversation, supplying stable conversation and holding customer engagement even during offline hours. However, remember you do not have WhatsApp Business API available via the WhatsApp/Whatsapp Business app.
You may be required to use a platform such as Getgabs, which has been developed officially on WhatsApp APIs, to access these abilities.
Boost Business With WhatsApp Content Marketing Strategy
Do you believe it? WhatsApp does not do more than just engage friends and family. It aligns as a versatile tool for connecting audiences and elevating content marketing efforts on WhatsApp. Let’s go to see them in detail.
1. Share broadcasts in one go to unlimited users
Send important messages like blog articles, product updates, and new announcements to a huge part of your clients. This may help to enhance the interactions and identity of your brand.
Want to know how it works? See the steps below:
Craft interactive content: Create messages that are impressive and related to your brand. You can also craft images to make your content more appealing and engaging with the target audience.
Merge your audience: Utilize features that enable you to categorize your customers into multiple groups. Likewise, you can personalize the messages for various audiences depending on preferences or characteristics. In Getgabs, you can effortlessly allocate tags to various audiences and target them to broadcast messages in one shot.
Schedule broadcast: Send messages at the right time when people are active to ensure high engagement. This might be during the hours or on days when people are online on WhatsApp.
Add direct guidelines: Include a simple guideline in your content that motivates people to make some effort. This can lead to visiting your website, learning about interesting features, or initiating communication.
Track results: Check the important figures, like how many people opened your message and how many of them clicked the call-to-action button.
If your crowd is a small audience of around 100-200 users, you can go with WhatsApp business to send broadcast messages. But if you have a huge audience target, use Getgabs to send the broadcast list to multiple users in one click!
2. Send links, images, and product catalog as well
Whatsapp content becomes more engaging with the audience if you add links, images, and product catalogs to your message. You can share the latest blog links, articles, videos, and other interactive content. Through WhatsApp’s multimedia-sharing capabilities, content marketing strategy gets a breeze!
Let’s go to see the work.
Share Your Content: On a daily basis send updates regarding the latest articles, blogs, and videos on WhatsApp from your official profile to customers.
Visual Content: Add high-resolution images and infographics to lead users to full messages.
Relevant Content: Update the audience for current events or popular topics to get their attention with good content.
3. Publish blog posts
Publishing blogs is one of the most rewarding things for WhatsApp content. It not only brings traffic to the website but to strengthens the business’s position as a thought leader. With blogging, you have the possibility to train clients, give services, and collect feedback while regularly interacting with potential and existing audiences.
Have a look at how it works.
Chat Options: Include QR codes or “Click to Chat” buttons on your blog. As a result, your audience will be able to comment and ask questions. Additionally, it enables your clients to share pertinent blog links or submit questions, which is a huge help when they’re looking for solutions to their issues.
Communicate with a Specific Audience: Use WhatsApp content marketing to recommend your blog article to various target segments.
Extra Content: Use WhatsApp to provide extra content or behind-the-scenes details.
PS: Here’s a suggestion to make your blog more visible: To properly optimize your blog material and increase its visibility on search engine result pages, use the on-page checker tool.
4. Welcome new users with auto-message
Include WhatsApp automation to convert your website signups into active users. With WhatsApp Business API, you can add auto welcome messages while one registers with your newsletter or signups on your business website. This personal engagement helps to build a great first impression and starts a supportive engagement with your new users.
See how it works.
Link your website to WhatsApp. This can be done by adding a WhatsApp button to the business website. When someone clicks the button, it automatically lands them on WhatsApp with the pre-filled message they can share to start the conversation. Then, add a Chatbot that connects users from the website to WhatsApp.
Create a Welcome Message. Create customized WhatsApp messages to welcome new users, thank them for registering, and share what to demand from your WhatsApp newsletter.
Add a Call to Action. Include new subscribers to perform something like exploring the website, checking special deals, and replying to the content to authenticate subscriptions.
Plan auto-triggers. Integrate your software with auto-send the greeting message when a successful user connects with your business after login.
5. Cross-promotion with social media tools
Promote your business with an impressive marketing strategy by linking your WhatsApp business API with multiple social media platforms. This would enhance the business’s visibility and interaction or generate more potential leads. With the right use of call-to-action buttons and marketing your WhatsApp profile around multiple social media channels, clients will get it simple to connect with you.
- Instagram – Interact with your followers through impressive stories and posts of the business and add a clear CTA button leading directly to WhatsApp chat. This may involve special deals and interactive polls. Check the results:
- Lead Generation. Suggest leads to Whatsapp profiles so they can convert to potential clients.
- Enhanced Customer Interaction. Make a more personal understanding to foster customer relationships.
- Facebook – Link your WhatsApp business profile and Facebook page. It adds a chat button to the Facebook profile so clients can target the business easily. See the results:
- Huge Audience Reach. Target more people via Facebook marketing.
- Enhanced Customer Satisfaction. Customers will be happy to get an easier way to communicate with businesses.
- Advanced Customer Interaction. Allow shoppers to utilize their preferred tool to communicate.
- Twitter – Market the WhatsApp business profile with Twitter (X) profile and messages. Immediately reply to queries for a hassle-free customer support experience. Check the outcomes:
- Enhanced Customer Satisfaction. Offer quick customer support on a popular platform like Twitter to create a good customer experience.
- More Lead Generation. Integrating an easier platform for potential leads to engage with you increases the chances of conversion.
6. Customer support
Providing immediate customer support through WhatsApp content marketing creates a good and effective user experience. Noticing queries, concerns, and problems regarding the products/ services in real-time displays the dedication to customer loyalty that can boost a strong engagement with your customers.
How it works:
- Establish Support Hours: Establish certain times to provide WhatsApp customer service, ensuring that questions are answered and responses are timely. You can choose your work and off-hours in Getgabs, and based on when the user messages you, you will automatically respond.
- More Than One Agent: You can have more than one agent answering WhatsApp consumer inquiries if your audience is sizable.
- Self-Help Options: In WhatsApp content marketing, automated chatbots are employed to provide consumers with helpful information, troubleshooting instructions, and answers to frequently asked questions. This guarantees that your firm remains operational around the clock and minimizes reaction time and workload.
- CRM integration: To keep track of conversations and customize future ones, integrate your customer relationship management (CRM) tool with your WhatsApp help system.
7. Feedback collection
WhatsApp enables you to collect real-time replies from your audience. Include polls, surveys, and direct messages to achieve insights into their thoughts on your content. This not only supports enhancing the offering but also improves your audience’s appreciation.
How it works:
Queries – Motivate clients to send their queries to business directly.
Incentives – Give rewards to encourage feedback.
For instance, you can review the feedback message that we shared with everyone who attended the business event. We have collected more than 200+ responses to this message and given clear feedback from customers.
8. Offer exclusive deals and discounts
Whatsapp is an impressive tool used to send engaging messages to customers from businesses. Brands can update their valuable customers about new launches, deals, discounts, and early access to promotions directly on WhatsApp. This makes them feel special and valued or also enhances the chances of conversions.
9. Create customized content
Personalization is one of WhatsApp’s best content marketing techniques. WhatsApp enables companies to send customized messages according to the tastes, past purchases, and actions of their customers. You may greatly increase client engagement by providing pertinent information.
How to make your material more unique:
- In communications, refer to clients by name.
- Provide tailored product suggestions based on previous purchases.
- Offers and discounts should be tailored to particular client segments, such as new subscribers or devoted consumers.
10. Use WhatsApp status to grab the audience’s attention
Adding a WhatsApp status with engaging messages is a great way to send time-sensitive information to the audience. Businesses can post updates, launches, trial videos, behind-the-scenes content, and product trailers, which fade after 24 hours, giving a sense of urgency.
Always remember to consider these points. Manage your CTAs and messaging to fit every platform’s style and customers. Keep a reliable brand image on every social media platform to look professional and identifiable. Even, continuously monitor the results to check which platforms are most interactive, hence you can match with these marketing strategies.
Frequently Asked Questions
Q1. What is exactly a content marketing strategy?
A. It’s a planned strategy for building and sharing valuable and compelling content materials. It aims to grab the particular audience engagement and motivate them to leverage your products and services.
Q2. Why include WhatsApp in your content strategy?
A. Involving WhatsApp business as a part of your content marketing strategy allows you to extend the target to a worldwide audience.
Q3. How can we improve customer engagement for any business?
A. Providing immediate customer support through WhatsApp content marketing makes the user experience good and effective.
Q4. Who is the best WhatsApp Business service provider?
A. Getgabs is an official Meta business partner developed officially on WhatsApp APIs to offer helpful features to increase the brand’s visibility and customer reach effectively.
Q5. What are the effective strategies leveraged to improve content marketing?
A. We discussed effective content marketing strategies in the article. You can go through them and use them in your marketing to enhance your content marketing strategy. The strategies are broadcasting, sending links, images, and catalogs, welcoming users with messages offering immediate customer support, etc.
Conclusion
Hence, in short, the list of top WhatsApp content marketing strategies offers high user engagement, effortless integration with social media platforms, and a promising secure environment. The built-in features enable organizations to analyze the success of their approaches, as WhatsApp business API improves targets by broadcasting to multiple contacts and linking chatbots.
WhatsApp is an important tool for successful content marketing, offering businesses the opportunity to connect immediately with target customers, manage trust, and foster targets with strategic content categorization. Thus, go with these successful content marketing strategies to begin your journey today!