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Interested in utilizing WhatsApp Business’s security and marketing features but fearing to share personal details with your providers? A virtual WhatsApp number can be helpful.
Virtual numbers build local authority, create trust, and display professionalism. This is a creative business for you as 7 out of 10 clients intended to shop more from trusted vendors.
WhatsApp Business API is an ideal tool to strengthen marketing, and a virtual number for WhatsApp business is the ticket to scale sales high, efficient, and cost-effective communication with a huge crowd.
But to prioritize both virtual numbers and WhatsApp business, you must know how to use the virtual numbers for WhatsApp business. We will discuss this in the article!
What is WhatsApp Virtual Number?
A virtual number for WhatsApp is just like a normal phone number utilized on various devices at the same time without requiring a physical SIM card. It means corporates can handle their WhatsApp conversation easily, without the boundaries of traditional phone lines.
Virtual Whatsapp numbers enable us to receive and make calls, along with sending and receiving messages via messaging platforms. Virtual phone numbers easily work on devices that can link to the internet and install third-party apps.
Via a free virtual number for WhatsApp, you can even manage client inquiries and support around online channels, whether it’s your website, email, or social media channels.
Keeping it simple, you can acknowledge customer queries and problems no matter where you are; you have internet access.Β
How is a virtual number different from a regular phone number?
WhatsApp virtual number does not require a physical SIM card; this is network-agnostic. But regular phone numbers are used as a physical SIM card and particular carriers. That means:
- No requirement for a physical SIM card
- Not tied to geographical limitations
- Feature to switch or upgrade without changing numbers
- Simplified, centralized control for businesses running numerous numbers
Benefits of Using Virtual Number for WhatsApp Business
A virtual number for WhatsApp provides multiple benefits for companies. Let’s check some of these:
1. Improved internal conversation
A virtual number for WhatsApp businesses helps industries simplify internal engagement, making it simpler for teams to partner and coordinate their actions.
2. Customized user experience
Via a virtual number, businesses can deliver a personalized customer experience by referring customer doubts instantly and providing scaled solutions.
3. Number masking
A virtual number enables companies to mask their actual phone number when engaging with prospects. This ensures privacy and controls clients from interacting with you directly on personal contact.
4. Improved marketing ROI
Whatsapp is a crucial tool, and through a virtual number, industries can monitor and measure the ROI of their marketing campaigns more seamlessly.
5. Enhanced business target
Industries can grow their target and align to client requirements from numerous locations with a virtual number. This guides to create the customer base and enhance sales.
6. Budget-friendly
Virtual number for WhatsApp businesses is a much more pocket-friendly choice than using a contact from a telecom operator such as Jio/Airtel.
7. No physical existence
As its name implies, a virtual number does not require a physical existence. But it’s completely virtual.
8. Available globally
You can engage with customers worldwide with a WhatsApp virtual number, making it a perfect option for global business or personal conversation.
9. Top-notch privacy
WhatsApp virtual number offers to keep personal phone numbers private, which is especially helpful if you’re using WhatsApp for business goals or engagement with people you do not know better.
How to Get a Virtual Number for WhatsApp Business?
This is effectively easy to get virtual numbers. Make sure you have WhatsApp business. Good to go? Now, go with these steps below to achieve a VOIP number for WhatsApp in no time.
1. Pick a reliable virtual number provider
Initially, pick a provider. Selecting a reputable organization with a positive reputation and solid services in the market is important. Ensure to check the following:
- Make sure that the vendor appreciates data privacy and adopts GDPR or similar rules.
- Search providers deliver high availability to lower interruptions.
- In case of queries, it’s vital to have responsive and efficient customer service.
2. Register and number selection
When you picked a vendor:
- Access the provider’s website or app.
- Follow the registration steps, inputting information such as name, email, and payment details.
- Choose the country or region.
- Select the number from the available list or opt for a personalized number if the service enables it.
- Choose a package and make the final payment.
3. Activate the virtual number and ensure functionality
After setting up your account:
- Monitor your email or SMS for an activation code.
- Write the code on the selected provider to activate your number.
4. WhatsApp verification
Now, with your virtual number for WhatsApp business, it’s time to set up the app.
- Start the signup process by writing the given virtual number.Β
- You will get a verification code via SMS or call. Put the code in WhatsApp business.
- Finish the setup by giving company information and other related details.
Note – Adhering to virtual numbers for WhatsApp is not only a strategy but a requirement today. Following the above steps, you can initiate a journey and set up a professional presence on WhatsApp business.
How to Use WhatsApp Virtual Number?
The virtual number for WhatsApp business is valid only for making and connecting WhatsApp Business API. You can not use the number for any other business. When you make the payment, you will get an automated WhatsApp notification from Getgabs to book a virtual number procurement call.
Attend the call and receive the virtual number from our team, or set up the WhatsApp Business API in the same call. It means you get a virtual number and free help in applying for WhatsApp business API with Getgabs.
Features of Virtual Number for WhatsApp Business
1. Automated call forwarding and routing
Virtual numbers simplify conversation by automatically directing incoming calls to specific lines or employees, making sure of effective handling and lowering missed opportunities.
2. Interactive Voice Response
With IVR abilities, virtual numbers improve customer experience by providing personalized menus and routing options, allowing callers to move to the right department or service effortlessly.
3. Caller identification and categorization
Virtual numbers boost businesses to set up multiple types of incoming calls depending on the assigned number, allowing scaled replies and custom engagement for enhanced efficiency and customer satisfaction.
4. Cost-effective WhatsApp business integration
Utilizing a free virtual number, companies can effortlessly integrate WhatsApp into their conversation approach without the requirement for extra SIM cards, lowering overhead charges while growing outreach to customers on a popular messaging platform.
5. Flexibility and scalability
When business expands, there is a requirement for more conversation platforms. Virtual numbers deliver the flexibility to add or delete lines as required without the hassle of physical setup changes. This scalability makes sure that your engagement setup can grow alongside your company, keeping pace with your requirements.
Improve Customer Support with WhatsApp Virtual Number
Everything is good, but how to use it for the organization? We can tell you. Let’s check this now. Go to the steps included to improve customer support through a virtual number for WhatsApp.
1. Customization and Branding
Customize the WhatsApp business account to showcase brand identity. This involves adding a logo, company description, and contact details to ensure a stable brand experience for customers.
2. Set up automated replies
The next step is implementing automated replies or chatbots to manage common queries and offer immediate customer support. You can monitor these automated responses to offer relevant details based on keywords or predetermined triggers. Set up WhatsApp chatbots to automate frequent queries and deliver immediate responses.
3. Monitoring and Analytics
Use the analytics features that WhatsApp comes with or connect it to external analytics platforms to track performance indicators like customer happiness, resolution rate, and response time. Make constant improvements to your customer support automation strategy by utilizing these findings.
4. Connecting CRM Systems
A client Relationship Management (CRM) system can be integrated with WhatsApp virtual phones to guarantee smooth data management and client interaction tracking. Support staff can access customer data and history through this integration to offer individualized help.
5. Schedule regular updates and broadcasts
Update your clients in the loop through WhatsApp virtual numbers to send regular updates, product announcements, and service offers. Sending WhatsApp broadcasts not only keeps clients updated but also boosts brand awareness in their minds.
Frequently Asked Questions
Q1. How to get a virtual number for WhatsApp business?
A. To get a virtual number for WhatsApp, take guidance from Getgabs. It provides a virtual WhatsApp number to get your WhatsApp business API supported at a lower cost of Rs. 299 for 3 months.
Q2. Can we get a virtual number for free?
A. No, you can not get a free WhatsApp virtual number. This is because of the management and provider charges for the virtual number.
Q3. What is the virtual number for WhatsApp business?
A. A virtual number for WhatsApp is just like a normal phone number utilized on various devices at the same time without requiring a physical SIM card.Β
Q4. Are there any providers that offer virtual numbers?
A. Yes, a few providers that offer virtual number services are DialerHQ, Freshdesk, and HQ.
Q5. Are virtual numbers or regular physical numbers the same?
A. Whatsapp virtual number does not require a physical SIM card; this is network-agnostic. But regular phone numbers are used as a physical SIM card and particular carriers.
Conclusion
You’ve probably seen how a virtual number for WhatsApp business can completely change the way you communicate with clients by putting scalability, efficiency, and customization at your fingertips.
Are you prepared to elevate your customer service to new levels?
As you begin incorporating a virtual number into your WhatsApp Business plan, you’ll see your communication transform into a smooth, customer-focused powerhouse.Β