Top 10 WhatsApp Business API and Shared Inbox Service Providers in Indonesia

Looking for the best WhatsApp Business API and inbox service provider in Indonesia? Looking to connect easily with hundreds and thousands of users with the help of WhatsApp. You are at the right place. Use WhatsApp Business API for 3x more conversations and sales.

An average user opens WhatsApp more than 23 times in a day. WhatsApp Business API offers the best way for businesses to send personalized messages to their users and customers. WhatsApp Business API has a high open rate. Emails have an open rate of 21% in comparison to the high open rate of WhatsApp Business API. The open rate of WhatsApp Business API is 45 – 50 %. The click-through rate of emails is 2 – 5 %.

What is WhatsApp Business API?

WhatsApp Business API is the best way for businesses to connect seamlessly with a global audience. Make use of the most widely used messaging platform – WhatsApp. So what is WhatsApp Business API? WhatsApp Business API is a programmable API.

WhatsApp Business API was launched by WhatsApp in 2018. It allows businesses to broadcast and receive an unlimited number of WhatsApp messages to a large number of global audiences. It allows them to drive better customer experience.

WhatsApp has more than 2.2 billion monthly active users. WhatsApp notifications have an open rate of more than 98%. Businesses use WhatsApp Business API for high click-through rate/ engagement rate. WhatsApp has a click-through rate of 45 – 60 %. WhatsApp Business API is the best way for businesses to connect seamlessly with their users and customers.

Things to look for in a WhatsApp Business API service provider

Selecting the right WhatsApp Business API service provider can be difficult for businesses. There are several important factors to consider while deciding about the reliable WhatsApp Business API service provider.

Businesses should use official and authorized WhatsApp business service providers. Selecting unofficial and unauthorized service providers can lead to problems for businesses and block their accounts.

Points to consider while considering the WhatsApp Business Service Provider for your business are listed.

Easy Integration

It is important that the integration process is hassle-free. The integration of WhatsApp Business API with your customer relationship management software should be easy.

With the help of WhatsApp Business API service providers such as Getitsms, the integration of WhatsApp Business API can be easy. Get comprehensive WhatsApp Business API documentation with the help of Getitsms.

Security and Compliance

It is important to adhere to the guidelines and policies of WhatsApp. Non-compliance with the policies and guidelines can lead to loss of service. The protection of data is very important for compliance with the rules released by Meta.

Verify that the WhatsApp Business API service provider complies with the regulations for protection and security standards. Security and compliance are essential for safeguarding the sensitive information of the users.

Analytics Report

Get real-time performance analytics for your broadcast messages with the help of WhatsApp Business API service providers such as Getitsms. WhatsApp Business API service providers such as Getitsms provide analytics reports having metrics such as delivery rate, number of people read, and much more.

WhatsApp Automation

WhatsApp automation offers endless possibilities. With the help of WhatsApp Business API service providers such as Getitsms, deploy AI-powered chatbot to answer queries of your customers.

Easily create WhatsApp template messages with the help of the best WhatsApp Business API service providers in Indonesia such as Getitsms. Getitsms is the official WhatsApp Business solution provider of companies in Indonesia. Easily create call to action [CTA] buttons for answering queries of customers with the help of Getitsms.

Easy Navigation

WhatsApp Business API service providers such as Getitsms allow you to choose your favorite marketing tools effortlessly. Enable integrations easily with the help of WhatsApp Business API service providers such as Getitsms.

Benefits of WhatsApp Business API

WhatsApp Business API is the best way to achieve WhatsApp marketing target for your business. Make the most out of WhatsApp marketing with the help of WhatsApp Business API. Connecting with WhatsApp Business API service providers such as Getitsms can have many benefits for businesses.

Getitsms is the official WhatsApp business solution provider for many companies in India. It is one of the best WhatsApp Business API service providers in India. Some of the important benefits of using WhatsApp Business API are listed.

Broadcasting promotional messages to an unlimited number of users and customers with the help of WhatsApp business service providers such as Getitsms.

• Easily automate WhatsApp notifications with the help of integrations.
• Provide live chat support to an unlimited number of devices.
• Integrate WhatsApp chatbots for automating sales and support for your business.
• Get verified green tick on WhatsApp with the help of Getitsms. Boost authenticity of your business.
• Run retargeting campaigns on WhatsApp with the help of Getitsms.

Top 10 WhatsApp Business API Service Providers in Indonesia

WhatsApp Business API service providers provide multiple services such as bulk messages, automation, and customer support to businesses. This section covers the top ten WhatsApp Business API service providers in Indonesia.

1. GetItSMS

Getitsms is a WhatsApp Business API service provider that offers services such as bulk sms, email services, and voice. It offers WhatsApp business services such as bulk message campaigns. Getitsms allows businesses to send upto 256 messages to users and customers at once. Getitsms is one of the best WhatsApp Business API service providers in Indonesia.

Pros:

• Seamless integration with many applications.
• Showcase multi product catalog.
• Automation in WhatsApp marketing.

Cons:

• Technical knowledge is required for using the platform.
• User interface can be confusing for beginners.

Pricing:

The cost of sending WhatsApp bulk messages is $0.0099 per message. Visit the website to know more.

2. Textlocal

Textlocal is a bulk sms marketing service provider for businesses. Textlocal offers pay as you go option for the users. Businesses can start sending messages within minutes of signing up. Textlocal is one of the best WhatsApp Business API service providers in Indonesia.

Pros:

• Scalable bulk message service for your business.
• Cost effective
• WhatsApp Business API service
• Easy to use user interface
• Supportive customer support

Cons:

• Integration with other systems can be problematic.
• Message markup cost
• Limited features in comparison to other WhatsApp Business API service providers

Pricing:

Monthly and annual plans are available. Visit the website to know more.

3. Tyntec

Tyntec is a global WhatsApp Business API service provider that offers a secure and powerful platform for your business. It offers a range of features including high quality message delivery and excellent customer support.

Pros:

• Wide range of features including automation.
• Chatbots.
• High quality message delivery.
• Excellent customer support.

Cons:

• High price in comparison to other WhatsApp Business service providers.
• Free trial is not available.

Pricing:

Custom pricing based on requirements of the business.

4. Botspace

Botspace is a versatile WhatsApp business API solution provider. It provides a range of premium services such as WhatsApp broadcast messages, analytics, and reporting. Software platform offered by Botspace can function as a CRM.

Pros:

• End to end chat solution.
• Quick deployment.
• Readily available templates.
• Integrate WhatsApp team inbox with CRM.
• Chatbot based on natural language processing.

Cons:

• High price in comparison to other WhatsApp Business API service providers.
• Message markup fee.
• Complex user interface.

Pricing:

Check pricing on the website.

5. Infobip

Infobip is an omni-channel communication platform. It allows businesses to manage communications across multiple channels such as email, sms, and WhatsApp messenger using a centralized dashboard. It is one of the best WhatsApp Business API service providers in Indonesia. Infobip offers variety of features such as unlimited broadcasting, automated notifications, and chatbots.

Pros:

• Seamless integration process.
• Strong customer support.
• Mobile specific features.
• Wide range of features.
• Omnichannel capabilities.

Cons:

• High cost compared to other WhatsApp business service providers.
• Message markup cost.
• Unappealing user interface.
• Not focussed on WhatsApp.

Pricing:

Pricing can be customized to meet the requirements of the businesses.

6. Verloop

Verloop is an AI based platform that offers WhatsApp Business API to businesses for better communication with the users and customers. It provides a range of features such as bulk WhatsApp messaging, real time monitoring and reporting, and integration with CRM platforms. It can help businesses in improving their customer engagement and support by using WhatsApp Business API.

Pros:

• Advanced chatbot that can answer customer queries.
• Responsive chatbot.

Cons:

• 24 / 7 customer support is not available.
• Limited information on pricing.
• Message markup cost.

Pricing:

Pricing is not listed on the website.

7. Wati

Wati is a software as a service (SaaS) platform that can help businesses communicate with customers. It is a customer engagement platform built on WhatsApp Business API. It is one of the best WhatsApp API Indonesia. Send personalized messages to your users with the help of Wati.

Pros:

• Send personalized messages to customers.
• Engage with the customers in real-time.
• Automated messages.

Cons:

• WATI is available only for WhatsApp Business API.
• Customer support issues.

Pricing:

Monthly and annual plans are available. Plans start at $ 39 per month.

8. Interakt

Interakt offers a range of features to automate business conversations on WhatsApp. Easily send bulk messages on WhatsApp with the help of Interakt. Interakt offers automated chat and shared team inbox service on WhatsApp.

Pros:

• Quick approval.
• Access to WhatsApp Business API.
• Green tick badge on WhatsApp
• Quick integration with online stores.

Cons:

• There is no chatbot.
• No smart dashboard feature.
• Customer support using emails takes 2-3 days.

Pricing:

Interakt has three types of plans. The starter plan costs Rs. 999 plus taxes. It offers only limited features.

9. Gupshup

Services offered by Gupshup include WhatsApp notifications for orders, payments, customer support, and much more. Wide range of features such as real-time analytics and AI are offered by Gupshup. Businesses can use Gupshup to improve customer support and engagement.

Pros:

• Support in multiple languages.
• Automatic template selection.
• Schedule reminders for follow-ups.
• Wider reach.
• AI-based WhatsApp chatbots.

Cons:

• The cost is more than the cost of other WhatsApp Business service providers.
• Technical complexity for non-technical users.
• Integration with other systems can cause problems.
• Message markup cost.

Pricing:

Pricing is not listed on the website.

10. SendinBlue

Sendinblue is a WhatsApp Business API solution provider offering marketing solutions for businesses. Sendinblue comes with many benefits such as multiple channel messaging, advanced reporting, and automation capabilities.

Pros:

• Multiple channel messaging.
• Automation capabilities.
• Advanced reporting.
• AI in marketing platform.

Cons:

• Limited features in comparison to other WhatsApp Business service providers.
  Free trial is not available.

Pricing:

Plans start at $25 per month.

Which WhatsApp marketing software should you choose

Selecting the right WhatsApp Business API service provider can be a challenging task. It is important to have the parameters based on which you can evaluate and select the best WhatsApp Business API service provider. Important points for selecting the best WhatsApp Business API service provider are listed.

• Evaluate the features. Check if they align with your business needs.
• Outline the marketing goals.
• Check the integrations with third party software.
• Evaluate subscription plans, markup costs, and guidelines.
• Check the market reputation of the WhatsApp Business solution provider.
• Check the onboarding and implementation process.
• Evaluate the onboarding and implementation process.
• Check the quality of customer support.
• Schedule a demo to get more insights.

Frequently Asked Questions

1. How to integrate WhatsApp Business API on your website?

A. Easily integrate WhatsApp Business API on your business website with the help of WhatsApp Business API service providers such as Aisensy and Getitsms.

2. What is WhatsApp Business API?

A. WhatsApp Business API is the best way for your business to connect with a global audience. Easily engage with your customers with the help of WhatsApp Business API service providers such as Aisensy and Getitsms.

3. How to get WhatsApp Business API?

A. Easily get WhatsApp Business API with the help of WhatsApp business service providers such as Getitsms.

4. What is the cost of using WhatsApp Business API?

A. The cost of using WhatsApp Business API varies based on the requirements of the business. Businesses can select WhatsApp business service provider as per their requirement.

5. How to schedule broadcast messages on WhatsApp?

A. Businesses can send broadcast messages to their users with the help of WhatsApp Business API service providers such as Getitsms. WhatsApp Business API service providers such as Getitsms and Aisensy provide automation services.

Conclusion

Selecting the right WhatsApp Business API solution provider for your business can be a game changer. Easily connect with your users and customers with the help of WhatsApp business solution providers.

WhatsApp Business API service providers such as Getgebs offer advanced features such as analytics and automation. These WhatsApp Business service providers can offer a lot to businesses. This article covers the best WhatsApp Business API solution providers in Indonesia.

Select the WhatsApp Business API service provider as per your business needs. With the help of this article, select the best WhatsApp Business API service provider that can provide you a seamless and positive experience and take your business to new heights.