How to Send Payment Reminder Messages on WhatsApp?

Payment reminder messages on WhatsApp are important in today’s competitive business world. Effectively utilizing them helps maintain a healthy cash flow and robust customer relationships. Not every customer is active in paying their payments on time. 

When life becomes hectic and inboxes fill up, business payment invoices may slip from clients’ minds or cause them to fall behind on their priorities. However, sending a payment reminder notification on WhatsApp frequently gets clients back on track. 

This blog will describe how you can develop effective payment reminder messages on WhatsApp and the best examples you need to know. 

What are WhatsApp Payment Reminder Messages?

WhatsApp payment reminder messages are conversations in text messages that remind or urge clients to pay their upcoming or outstanding invoices. Payment reminder messages are a unique way that is employed by many businesses to tackle annoying payment delays. 

Payment reminder notifications are a practical solution WhatsApp offers to send automated payment reminders to your customers. This solution allows you to set up automatic payment reminder messages depending on the requirements, such as payment due dates and upcoming payments. 

Setup WhatsApp payment reminder messages allow you to send automatic reminders to your contacts, reminding them about their upcoming payments. You can let them know when their payment is due or share links on WhatsApp to complete the payment. 

As part of the business, you may require suggestions about various communication channels that you can employ. Still, according to research, WhatsApp is a top-notch platform with 4 billion active users. 

Integrating WhatsApp business API allows you to send broadcast messages to send payment reminder notifications to customers, whether they have an upcoming payment or have not completed the due payment. 

Additionally, WhatsApp allows the creation of effective payment reminder message templates with a CTA button that redirects users to the payment gateway. Share multimedia messages. 

Tip: A customized WhatsApp payment reminder messages template is unique to your customers. It is good to place your client’s name and the details they have already provided.

4 Key Benefits of Using WhatsApp Business API for Payment Reminder Messages

Industries worldwide struggle to collect payments from vendors or customers, and the requirement to track down these due payments is only expected to increase. 81% of companies reported having more due payments in recent years. 

Hence, WhatsApp Business API has offered a feature for sending payment reminder messages to reduce the time spent on late payments. There are a few benefits of using WhatsApp payment reminder messages – 

1. Lowers late payments

Late payments may negatively affect your business’s cash flow and stability. WhatsApp payment reminder messages can slightly reduce this. Reminders sent before the payment date help clients make their payments and pay bills on time, lowering the number of overdue invoices and enhancing overall financial stability.

2. Enhance cash flow

A consistent cash flow is essential to managing business tasks and promoting growth. You can boost the money-collecting process by using WhatsApp to automate payment reminders. Making payments on time to streamline the process to cash allows one to fulfill financial commitments and make investments in business development and faster growth possibilities.

3. Good customer relationship management

Effective communication is crucial to building lasting relationships with clients. Personalized WhatsApp payment reminders demonstrate your dedication to customer satisfaction and business growth. When reminders are sent directly to customers’ WhatsApp accounts, their lives are made more accessible, and their overall experience is improved.

4. Boosts Productivity

Manually following up on payments is complex, costly, and time-consuming. This procedure may be automated with Auto-WhatsApp Payment Reminders, which could result in significant time and financial savings. By sending an SMS or a WhatsApp reminder to the customer’s account at the appointed time, a WhatsApp payment Reminder message ensures hassle-free and reliable follow-up without requiring manual intervention.

Top 6 WhatsApp Payment Reminder Message Template Examples

WhatsApp messaging could be helpful when you must notify your customers of their upcoming payments. Higher rates than email or SMS add to your Invoice, allowing you to receive your message more quickly. A study states that Whatsapp messages can enhance the repayment rate by 7-9%. 

Payment reminder notifications can follow several email recommendations, such as receiving firmer and more direct messages on time. However, to ignore the message delivery concern, you should keep the description brief, at most 160 characters. 

Hence, customers are directed to helpful WhatsApp payment links through a shortened URL when required. You can implement some WhatsApp payment reminder message templates for your business.

1. Friendly payment reminder template

Hi [Client Name]! This is a friendly notification that you have an upcoming payment on [Date] that Invoice [#]. Visit [URL] to review or make the payment.

2. Due date payment reminder message template

Dear customer! Your due payment for the Invoice number should be made by next week. You can pay using your comfortable payment option [credit card/debit card/UPI/NEFT]. Please get in touch with us for any queries.

3. Late payment reminder message template

Hi [Client Name], You are two days overdue on [amount] on [due Date]. Please check the details and make the payment. Click the payment link. Ignore the message if you have already paid!

4. Late payment follow-up reminder message template

Hi [Client Name]. Have you made the payment? We have not seen the update on your due payment. This is a follow-up reminder that your payment has not been made on [Invoice] [due Date]. If still not paid, late charges will be applicable.

5. Incentivized payment reminder message template

Hey! We have an exclusive offer for you! Pay before the due date and get 10% off your next payment. Click the link to pay and take advantage of this offer! 

6. Final notice payment reminder message template

Hi [customer name]. This is a final reminder of your due payment of [Invoice]. If you do not pay it today, we will take legal action against you. Kindly avoid the message if you have paid already! 

Industries Using WhatsApp Payment Reminder Messages

As companies are leveraging WhatsApp payment reminder messages of all sizes, here are a few industry use cases:

1. Healthcare industry

In the healthcare industry, billing is complex. Sometimes, the bill comes weeks after the treatment and is first specified by one’s insurance coverage. Assume a payment reminder text message to help the patients know their due bills and when they can make the payment. You can also send the payment estimates, copay charges, and payment plan methods via WhatsApp. 

For example: 

Hello Sana! Your upcoming hospital visit with [the doctor] will require you to pay the [amount]. You can click on [link] or use a credit or debit card. You can also pay after the visit!

2. Home services

Another industry that uses WhatsApp payment reminder notifications is home service involving landscapers, roofers, and cleaners. These workers use messages to share invoices or remind clients to pay the cost. This is especially beneficial as many workers do not have the system during the job; hence, sharing payment invoices on WhatsApp may be helpful.

For example:

Dear customer! Please check the attached payment invoice for your home cleaning service. You can pay online or at the address on the Invoice!

3. Financial services

Financial service companies, from banking to insurers, may use the payment reminder message service to assure their clients they know about their bills, comprehend them, and make the payment on time. There are the types of payment financial service companies can know their customers: 

• Upcoming credit card payments
• Car loan payments
• Mortgage payments
• Insurance payments
• Service fees

For example:

Dear customer, your credit card payment is due for [amount]. Please make the payment to avoid late charges. Make the payment by logging into your account.

4. Subscription-based services

A lot of companies use subscription-based payment methods. This comprises:

• Services with memberships (gyms, regular food plans, etc.)
• SaaS enterprises
• Disseminating and airing
• advertising firms
• Utility firms

If a customer’s recurring payment varies monthly, they may be unaware of the exact Date and amount owed. SMS reminders can be sent to ensure that monthly payments are understood and made on time. 

For example:

Hi Jehe! Your active subscription plan is going to expire next week. Please make the payment to reactivate your subscription!

How To Send Payment Reminder Messages on WhatsApp?

This section will discuss how to send payment reminder messages on WhatsApp through Getgabs, a WhatsApp solution provider. The platform allows you to send bulk payment reminder notifications to your customers on WhatsApp.

Please follow the detailed instructions to send WhatsApp payment reminder messages:

• Sign up or log in to the Getgabs account.
• Import your contacts in an Excel file to approve or ‘Create WhatsApp payment reminder message template’. 
• Next, tap on the ‘Create Campaign’ section on the dashboard.
• Add a name to your message campaign in the name field. 
• Click on the WhatsApp book option or contact list from the menu.
• Choose whether to broadcast immediately or schedule for a particular date & time.
• And then tap on ‘pre-approved template’.
• Click the ‘submit’ button to send a WhatsApp payment reminder message through Getgabs.

Hence, you are all set to notify your customers of their payments. Getgabs allows businesses to send broadcast messages or create customized WhatsApp message templates. You can also enhance your marketing strategy and customer relationships with Getgabs. 

Best Practices to Manage Overdue Payments

Sometimes, it can be frustrating to collect due payments or contact customers continuously. But some tips can be used to lower the burden of chasing down late charges. But what is the best thing? This is one of the effective methods to decrease the late payments. 

• Share payment reminders: Remind them to make their payments. Customers frequently are unaware that their Invoice is due. Providing accurate due dates in payment reminders is one way to address this.
• Give discounts for early payments: A small discount encourages clients to make early payments. This discount might motivate clients to make on-time payments and promote loyalty.
• Get paid in advance: Before beginning a project, providing a service, or sending a product, you could ask clients for payment in full. Collecting payments in advance helps prevent late fees.
• Make it easy for customers to pay: Do not allow clients to claim they lack the necessary funds. Make it evident to them how to send money. For instance, WhatsApp them a direct link to an online payment page or provide detailed instructions.
• Provide various payment options: Clients should be able to make payments in several ways, such as via direct bank transfer, mail a check, or online credit card payment. The more options you provide, the higher your chances of getting compensated.
• Consider extending credit or offering a payment plan: If your client is experiencing financial difficulties and the late payment isn’t a regular occurrence, consider extending the deadline or letting them pay the balance in installments.
• Assess late penalties: Establish a late charge policy and notify clients to encourage timely payment. Nobody likes to pay extra due to payment delays, so capitalize on this.

Frequently Asked Questions

Q1. What are payment reminder messages on WhatsApp?

A. Payment reminder messages on WhatsApp are conversations in text messages that remind or urge clients to pay their upcoming or outstanding invoices. 

Q2. What is the benefit of sending payment reminder notifications?

A. WhatsApp payment reminder notifications can enhance the business’s financial stability, create stronger relationships with clients, and transform payment methods.

Q3. Can we customize the payment reminder message?

A. Businesses can customize the payment message template, such as invoice numbers or payment URLs, to suit their needs. 

Q4. Who will help to create templates for payment reminders?

A. Getgabs allows businesses to send broadcast messages or create customized WhatsApp message templates. 

Q5. What is the other way to collect late payments?

A. Offering customers a discount offer on the completion of their payment encourages clients to make early payments. This discount might motivate clients to make on-time payments and promote loyalty.

Conclusion

Use Getgabs to send payment reminder messages on WhatsApp to reduce the number of unpaid payments and enhance your cash flow. Join hundreds of businesses who use our private Whatsapp platform to remind their clients about bills. You may set up recurring reminders, send bulk reminders, and automate reminders for late payments using Getgabs. We also have the safest corporate WhatsApp platform available. Start your journey today with us!